If you had asked me five years ago I would have told you that I was so afraid of heights that I couldn't even stand calmly riding up a department store elevator, and I live in Scotland, how high really are our department stores? But I felt the serious jitters as I fought hard to… Continue reading Understanding weaknesses
What is customer service, and does it actually matter in today's society? Disgusted, as I'm left being stared at by a young teller at a well known conglomerate, self described as a department store. Only staring waiting for me to withdraw my credit card from the machine, something I couldn't do because I was too… Continue reading Customer service?