Now that I’ve survived ground school, I have only one word to describe the journey, ‘hell’. When you sit in that interview room as part of your entrance exam process and the examiner asks you, “how do you think you will manage ground school?” All I can say to that now is, ground school… Continue reading Managing expectations
I had worked out that to be able to do 14 ATPL exams in 6 months, including all the exam periods and how CTC schedule the program, you as a cadet on average 2 weeks to learn a topic. With mandatory minimum classroom hours, it also meant that you could ill afford to take a… Continue reading Remembering why you’re there
If you had asked me five years ago I would have told you that I was so afraid of heights that I couldn't even stand calmly riding up a department store elevator, and I live in Scotland, how high really are our department stores? But I felt the serious jitters as I fought hard to… Continue reading Understanding weaknesses
What is customer service, and does it actually matter in today's society? Disgusted, as I'm left being stared at by a young teller at a well known conglomerate, self described as a department store. Only staring waiting for me to withdraw my credit card from the machine, something I couldn't do because I was too… Continue reading Customer service?