Mental travel stories

Understanding weaknesses

If you had asked me five years ago I would have told you that I was so afraid of heights that I couldn't even stand calmly riding up a department store elevator, and I live in Scotland, how high really are our department stores? But I felt the serious jitters as I fought hard to… Continue reading Understanding weaknesses

Mental travel stories

Customer service?

What is customer service, and does it actually matter in today's society? Disgusted, as I'm left being stared at by a young teller at a well known conglomerate, self described as a department store. Only staring waiting for me to withdraw my credit card from the machine, something I couldn't do because I was too… Continue reading Customer service?